Deliver To
Rest of the World
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Delivery

  • Delivery Arrangements
    • Our carrier delivers between 7.30am and 10pm, and in some cases a signature may be required.

      If you are not around, the carrier will try your neighbours, or (if a signature is not required) will try to find a safe, dry place to leave your parcel.

      Alternatively they'll leave a calling card with the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.

      Please note deliveries outside of the UK can take anything up to 10 working days and sometimes longer. Check with your local postal service to check if any attempt has been made at delivery as you may have been out when they called.
  • International delivery
    • Standard and Tracked Express delivery services are available to most of the countries we ship to. International delivery is charged at a flat rate regardless of the size and weight.

      Who will deliver the parcel?

      Deliveries will be shipped via DPD or DHL, Skynet or DPEX depending on the weight and value. Once the parcel has arrived in your country it will be passed on to an internal post service and be subject to their standard delivery procedures.

      How long will it take?

      Delivery will take 4 to 10 working days after despatch. A signature may be required and if you're not around the driver will leave a card with instructions on how to pick it up.

      This may vary depending on the country but we should be able to give you more info if you contact our Customer Service team quoting your order number.

      Can I track my delivery?

      You will receive a despatched email with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history.

      Will the recipient have to pay duty on the order?

      Our products are sold on a DDU (Delivery Duty unpaid) basis. Additional taxes, fees or levies may apply according to local legislation.

      Recipients of deliveries made outside the European Union may have to pay import duty or formal customs entry. If this is the case, the delivery may be delayed. JD Sports cannot offer any assistance in these processes.

      To help make sure that customs duties are not payable for deliveries outside the EU, check the custom duty threshold of the country you're sending your items to, before you order, and keep your total basket value below that threshold.

      To find out more about the duties and tax, please contact customs authority in the delivery destination country, or visit 3rd party website (such as easyship) for guidance. JD Sports is not responsible for the actual customs charges.
  • Can I track my order?
    • All our UK Home delivery orders are trackable. You will receive a despatched email with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history.

      When we send your despatched email there can sometimes be a delay between this being sent and the carrier receiving the order, as a guide for UK orders please allow up to 12 hours for your orders information to be visible. For orders to Ireland please allow up to 24 hours.

      Collect from Store orders are tracked internally but this cannot currently be provided to the customer. We will email you once your order is in store.

      Tracking may not be available on some International orders. Please allow the full delivery time before contacting.

      Track your order here

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